Phone Number: 888-842-8738
Call Center Hours: Mon- Fri: 8am - 5pm ESTToll free in the US & Canada. Otherwise, contact us by calling 717-299-5691
Mailing Address: 237 Centerville Rd. |
Lancaster, PA 17603
Products
Need help finding the right product? Not sure you received what you needed, or need help on installation? Ask our Pet Pros!
Orders
Have a question about your order or account status? Didn’t receive what you thought you ordered? Our customer service can help.
Returns
Not happy with the product you ordered? Not a problem – our returns deparment can help.
Retail Store
Want to know more about our Lancaster, PA retail store? Check out our Visit Us page or sent us your question.
Aquatic Livestock
Our on-staff marine biologists are standing by to answer any livestock questions you may have.
Feedback
We want to hear about you and your pets! Have a great story to tell, a product idea, or simply want to let us know something we need to work on for next time?