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Q: When and how will my order be shipped?
Answer
Holiday Shipping Notice
DRY GOODS: Shipping Schedule for Arrival by Christmas
FedEx Home & Ground - order by 12pm EST on 12/15.
FedEx Express (3 Day) - Order by 12pm EST on 12/19.
FedEx 2 Day - Order by 12pm EST on 12/20.
Priority Overnight & Standard Overnight - Order by 12pm EST on 12/21.
USPS Retail Ground™ - Order by 12pm EST on 12/14.
First-Class Mail® - Order by 12pm EST on 12/18.
Priority Mail® - Order by 12pm EST on 12/18.
Priority Mail Express® - Order by 12pm EST 12/18.
LIVESTOCK:
Holiday Shipping Schedule
Due to the Christmas & New Year Holiday, all plants & live rock orders placed after 12pm EST Tuesday, 12/19 & all other livestock orders placed after 12pm EST on Wednesday, 12/20 will be shipped on Tuesday, January 2nd.
FROZEN FOOD:
All Frozen Food ordered after 12pm on Tuesday, 12/19 will be shipped on Tuesday, January 2nd.
We ship most of our merchandise directly from our warehouse in Lancaster, PA. There are some products that ship directly from manufacturers (drop ship). Our warehouse staff packs and ships orders Monday through Friday (except holidays). Most orders leave the warehouse within 2-3 days of being placed.
"Best Service" is used to ship orders unless otherwise specified during the ordering process. "Best Service" is the most inexpensive ship method based on the products ordered and the shipment destination.
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